Privacy Policy

At Decoressence, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and any details you provide when booking a consultation.
  • Project Information: Photos, room layouts, and design preferences you share with us.
  • Payment Information: If you purchase a service, payment details are processed securely by our payment provider (we do not store payment details).
  • Website Usage Data: IP address, browser type, and pages visited, collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Provide and improve our design services.
  • Personalize your experience and recommendations.
  • Process payments and send order confirmations.
  • Communicate with you about your project, updates, and promotions.
  • Analyze website performance and user behavior.

3. How We Protect Your Data

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Third-party service providers (such as payment processors or shipping companies) to fulfill our services.
  • Legal authorities if required by law.

5. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.

6. Your Rights & Choices

You have the right to:

  • Request access to or deletion of your personal data.
  • Opt out of marketing emails at any time.
  • Disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📩 Contact Us: support@decoressence.co.uk
📞 Customer Support: +44 (788) 886-8943